Services
Octopus Concierge has pioneered the concept of lifestyle management. Built around the singular proposition of bestowing back upon our members the invaluable gift of time, we have spent two decades benchmarking concierge service. We utilise our vast global network to take care of life’s fundamental demands, wishes, and needs. By…
Training
In Octopus Concierge we provide tailored made Concierge training and devepopment services. We will share with you the knowledge and experience necessary to be able to successfully participate and effectively organize a Concierge department. In addition, if you are aiming for an administrative position in a hotel, this book will…
Consulting & Evaluation
With unique access to a high-value audience and a wider network that is anchored in the luxury space, Octopus Experiences offer clients rich and highly trusted insight and strategy to help shape their customer experience and drive customer loyalty. With unique access to a high-value audience and a wider network…
About us
Nikos Mitrou – was born and raised in Thessaloniki – Greece. He is a graduate of the School of Tourism Studies of Thessaloniki.He has been active in the hospitality industry since 1994. He has been working in the field ofinternational luxury hotels since 1999 until today as a Chief Concierge.He…